Legal
Privacy Policy
How we collect, use, and protect your personal information.
1. Who We Are
Reyasun Technologies ("we", "our", "us") is a multi-division technology company headquartered at 246, North Masi Street, Simmakkal, Madurai, Tamil Nadu – 625001, India. We operate 14 specialist service divisions and serve clients globally.
Contact us at: [email protected] | +91-8300161750
2. Information We Collect
We collect information you provide directly to us:
- Contact details: Name, email address, phone number, WhatsApp number
- Inquiry information: Service requirements, project details, academic details (for Research services)
- Payment information: Processed securely through third-party payment gateways (Razorpay, Stripe). We do not store card details.
- Communications: Messages sent via our contact form, WhatsApp, or email
We also automatically collect:
- Website usage data (pages visited, time spent, referring URLs) via Google Analytics
- Device and browser information (device type, operating system, browser version)
- IP address and approximate geographic location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide the services you request
- Communicate about your project, deliverables, and updates
- Process payments and issue invoices
- Send service-related notifications and follow-ups
- Improve our website and service quality
- Comply with legal obligations
- Send marketing communications (only with your consent)
4. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share data with:
- Service providers: EmailJS (form submissions), Google Analytics (website analytics), Razorpay/Stripe (payment processing)
- Legal requirements: When required by law, court order, or government authority
- Business transfer: In the event of a merger or acquisition (you will be notified)
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and access controls. However, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your contact details up to date.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Client project data is retained for 3 years after project completion. You may request deletion at any time by contacting us.
7. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at [email protected].
8. Cookies
We use essential cookies (required for the website to function), analytics cookies (Google Analytics — to understand website usage), and preference cookies (to remember your settings). You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website contains links to third-party websites (LinkedIn, Google Maps, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. International Data Transfers
Your data may be processed in countries outside India (e.g., USA for Google Analytics and EmailJS). We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date at the top reflects the most recent revision.
13. Contact Us
For any privacy-related queries or requests, please contact:
- Email: [email protected]
- Phone: +91-8300161750
- Address: 246, North Masi Street, Simmakkal, Madurai, Tamil Nadu – 625001, India